18 January 2020
Last Update: 14 January 2020.
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The Integrated Complaints Management System (SISPAA) is part of the Government’s ongoing efforts to improve service and delivery from time to time which has been streamlined by latest technology. SISPAA can speed up and simplify the process of communicating the response to Government Agencies as it can be accessed by the users at any time if there is internet access. To get the user’s manual, please download the link below:

Please visit the system at this link SISPAA
For manual use PLEASE CLICK HERE